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Terms & Conditions

Productions

Production Ticket Terms & Conditions
By purchasing tickets for any Fantasia Showstoppers production, you agree to the following terms and conditions:
 

1. Proof of Purchase and Admission:
This ticket serves as proof of purchase for the specified event and must be presented upon admission.
Admittance will only be granted with a valid ticket.


2. Ticket Specifics:
Each ticket is specific to the individual named on it and is non-transferable.

Only one person will be admitted per valid ticket.


3. Ticket Duplication and Falsification:
Duplicating or reproducing tickets for the purpose of falsifying entry is strictly prohibited.

 

4. Refunds and Cancellations:
No refunds will be issued for non-attendance or any other reason.
In the event of a cancelled performance, a full refund will be provided.


5. Right to Refuse Entry:
Fantasia Showstoppers reserves the right to deny entry to anyone for valid reasons.


6. Tax Invoice or Receipt:
This ticket may serve as a tax invoice or receipt for event payments if applicable.

 

7. Responsibility and Inquiries:
Fantasia Showstoppers is solely responsible for all aspects of ticket sales.
For inquiries regarding the event, contact the production manager at productions@fantasiashowstoppers.com.

 

8. Proof of Age and Concession:
Proof of age or a concession card may be requested for age-restricted or discounted tickets.

 

9. Latecomers and Seating:
Latecomers will be seated during suitable breaks and no refunds will be issued.
Doors open 20-30 minutes before the scheduled event.

 

10. Ticket Resale and Scalping:
Tickets cannot be resold at a price exceeding the original purchase price.
Scalped tickets may be invalidated, and entry denied.

 

11. Behaviour and Refusal of Entry:
Individuals displaying disruptive, threatening, or unruly behaviour may be refused entry without refund.

 

12. Filming and Photography:
Fantasia Showstoppers retains the right to film, photograph, or record the event for promotional purposes.

 

13. Data Collection and Privacy:
Any data collected for marketing purposes will adhere to The Privacy and Personal Information Protection Act 1998 (PPIP Act).
Personal information will not be used for marketing without explicit consent provided during purchase. Consent can be withdrawn by contacting contact@fantasiashowstoppers.com.
For detailed information on how we handle personal data, refer to our privacy notice.

Enrichment Programmes

Enrichment Programmes Terms & Conditions
By booking your child into any of Fantasia Showstoppers' Enrichment Programmes, including Drama Classes, Musical Theatre Classes, Show Choir, and Holiday Workshops, you agree to the following terms and conditions:

 

1. Proof of Purchase and Admission:
The booking confirmation email serves as proof of purchase for the enrolled programme and must be presented at the time of admission.
Admittance will be granted only upon presentation of the booking confirmation.

 

2. Booking Specifics:
Each booking is specific to the registered child and programme, and it is non-transferable.
Only one child is allowed per booked slot.

 

3. Ticket Duplication and Falsification:
Duplication of booking confirmations for the purpose of falsifying entry is strictly prohibited.


4. Refunds and Cancellations:
Refunds will not be provided for non-attendance or any other reasons.
In case of programme cancellation by Fantasia Showstoppers, a full refund will be issued.

 

5. Right to Refuse Entry:
Fantasia Showstoppers staff reserves the right to refuse entry to any child or accompanying adult for valid reasons.

 

6. Tax Invoice or Receipt:
The booking confirmation may serve as a tax invoice or receipt for event payments as applicable.

 

7. Responsibility and Inquiries:
Fantasia Showstoppers is solely responsible for all matters related to the enrolment process.
For inquiries about the programme, contact the coordinator at contact@fantasiashowstoppers.com.

 

8. Proof of Age and Concession:
Proof of age or a concession card may be requested to validate eligibility for certain programmes.

 

9. Ticket Resale and Scalping:
Bookings cannot be resold at a price higher than the original purchase price.
Scalped tickets may be cancelled, and entry will be denied.

 

10. Behaviour and Refusal of Entry:
Children who exhibit disruptive, threatening, or unruly behaviour may be asked to leave the premises without a refund.

 

11. Filming and Photography:
Fantasia Showstoppers retains the right to film, photograph, or video record the programmes for any purposes.

 

12. Data Collection and Privacy:
Any data collected for marketing purposes will adhere to The Privacy and Personal Information Protection Act 1998 (PPIP Act).
Personal information will not be used for marketing without explicit consent provided during booking. Consent can be withdrawn by contacting contact@fantasiashowstoppers.com.
For detailed information on how we handle personal data, refer to our privacy notice.

Privacy Policy

1. Introduction:

Welcome to Fantasia Showstoppers Privacy Policy. We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you provide when attending our theatre productions or booking classes for your children.

 

2. Types of Information Collected:

We collect various types of personal information depending on the nature of the event and service you're engaging with. This may include:

 

Names and contact details (email, phone).

Payment information for ticket purchases or service fees.

Information about children for class registrations, such as names and ages.

 

3. How Information is Collected:

We collect information through our website, registration forms, and occasionally in-person interactions.

 

4. Purpose of Collection:

We collect and use your information for the following purposes:

 

Processing ticket bookings and class registrations.

Sending event/class confirmations and updates.

Providing customer support and responding to inquiries.

Sending promotional materials about upcoming productions or classes.

 

5. Legal Basis:

We collect and process your information based on the necessity for contract fulfilment (e.g., ticket purchase) and legitimate interests (e.g., marketing).

 

6. Data Usage:

Your information is used for the purposes mentioned above. We do not use your information for automated decision-making.

 

7. Data Sharing:

We do not anticipate sharing your information with third-party businesses. However, there are instances where we may need to share your information for specific purposes, such as:

 

Third-party payment processors for ticket or class fee payments.

Service providers assisting us in event management and communications.

Rest assured that any sharing of information is carried out with utmost care and is limited to what is necessary for the smooth operation of our services.

 

8. User Rights:

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

 

9. Data Security:

We employ industry-standard security measures to protect your information from unauthorised access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure.

 

10. Data Retention:

We retain your information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

 

11. Cookies and Tracking:

We may use cookies and similar technologies on our website to enhance your browsing experience and gather usage analytics. You can manage your cookie preferences through your browser settings.

 

12. Children's Privacy:

We are committed to protecting the privacy of children. If you are a parent or guardian and believe your child's information has been provided to us without your consent, please contact us.

 

13. Changes to the Policy:

We may update this privacy policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and your continued use of our services constitutes your acceptance of the revised policy.

 

14. Contact Information:

If you have any questions or concerns about our privacy practices, please contact us:

 

Email: contact@fantasiashowstoppers.com

Privacy Policy
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